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Refund Policy

1. Eligibility for Refund

We want you to be completely satisfied with your purchase. If you are not satisfied, you may be eligible for a refund under the following conditions:

2. Refund Process

To initiate the refund process, please follow these steps:

  1. Contact our customer support team at info@bytemaster.co.in within 24 hours of receiving the product.
  2. Provide your order number, a clear photo of the product showing the issue, and a brief description of the problem.
  3. Our customer support team will review your request and provide instructions on the next steps.
  4. If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within 7 days.

3. Non-Refundable Items

Not all products are eligible for a refund. The following types of items are generally non-refundable:

4. Shipping Costs

Shipping costs for returning items are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item shipped).

5. Cancellation Policy

Orders can be canceled within 24 hours of placing the order. Once the order has been processed and shipped, it cannot be canceled.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We may require additional information, such as photos or a return of the damaged item, before processing a refund or replacement.

7. Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Contact your credit card company or bank as processing times may vary. If you’ve done all of this and still have not received your refund, please contact us at info@bytemaster.co.in.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at info@bytemaster.co.in.